Pinemountainbrands.com

Privacy Policy

Effective Date: February 15, 2007


Pinemountainbrands.com is an electronic marketplace for products distributed by Hearthmark, LLC doing business as Jarden Home Brands (referred to as “we,” “us” or “our”) and its affiliates.  We understand that your privacy is important to you and we established this Privacy Policy to explain what information is collected on Pinemountain.com (the "Site") and how it is used. By using this Site, you agree to the collection and use of information as set forth in this Policy. If you do not agree to this Policy, please do not use this Site.

Information Gathered by Us
For visitors to this Site and registered users, we log standard technical information, such as your IP address and the kind of browser you are using. If you choose to register with us, you may be asked to provide personally identifiable information ("PII"), such as your name and email address. If you choose to shop on this Site, we also may collect your financial information, such as your credit card number, along with billing, shipping and other transactional information. We may collect other PII when you provide feedback or comments online, such as information about our products you own.

We use cookies and other technologies to administer this Site and provide a more tailored and user-friendly service to you. For example, we may use cookies to record session information, such as items that customers add to their shopping cart, to alert users to new areas that we think might be of interest to them when they return to this Site, to record past activity in order to provide better service when users return, and to customize Web page content based on users' browser type or other information that the user sends. You can set your browser to refuse cookies, but without our cookie you will not be able to complete a purchase or take advantage of certain features of this Site.

Pixel tags are tiny graphic files that are included in HTML-encoded email messages. We use pixel tags to gather information about emails sent to our users. When such a message is opened in an HTML-capable email program, the recipient's computer accesses our server to retrieve the pixel tag file, and allows us to record and store the date and time, the recipient's email address, and other standard logging information. These pixel tags may also read cookies.

Our Use and Disclosure of Information
The information we collect about you in the course of our relationship is used to operate our Site and offer products and services to you. For example, we may use your PII to fulfill your order, to send you information about our company and services, or to contact you when necessary. We may also use your PII to send you periodic emails about new products and services or upcoming events ("promotional email"). In addition, we look at technical information to analyze traffic to this Site, to enhance our offerings and to provide our services to you. For example, we may use traffic information to see which portions of this Site are more frequently accessed and to gather broad demographic information.

We work with third parties who provide services that may include, but are not necessarily limited to, website hosting, data processing and analysis, back-up and security services, and processing of credit card transactions. We may share PII with these service providers for the purpose of providing these services. Although we seek to require these service providers to protect such PII, and to use it only for the purpose for which it was provided, we cannot be responsible for third parties' use of PII.

In order to provide you with a full range of products and services, we may share your PII with our affiliates for marketing or other purposes. An affiliate means any company that controls, is controlled by or is under common control with us. In addition, we have built relationships with selected partners that are not affiliates, but which offer products or services that may be of interest to our users. If you opt-in to receive information from our selected partners through the "My Account" page, we may also share your PII with our unaffiliated third-party partners for marketing or other business purposes. Please refer to the section of this Policy titled "Opt Out," below, if you would like to opt out of having your PII shared with affiliated or unaffiliated third parties for third-party direct marketing.

We reserve our right to share PII about our users with other third parties, including: (1) with your consent or as otherwise stated in this Privacy Policy; (2) when we have a good faith belief it is necessary pursuant to a subpoena or other judicial or administrative order; (3) where required by law; or (4) at our sole discretion, where we deem it necessary to respond to claims, to protect the safety of any individual or the public, or to protect our rights or property or the rights or property of any third party. In addition, we may share aggregated demographic and statistical information with third parties.

In the event of a change of ownership or corporate restructuring (i.e. a sale, merger, acquisition or transfer of our assets), we may share or transfer your PII to a third party.

Send to a Friend
When you email product information to a friend, you and your friend's name and email addresses are required. This ensures that your friend will know you have requested that we send them an email. Any email address obtained for the "Send to a Friend" service will only be used for this purpose.

Surveys and Contests
At various times we may offer surveys or contests to users. Surveys may ask for contact information or unique identifying information to increase the value of the results. Contests may require contact information or other demographic or personally identifiable information in order to determine eligibility.  We use information collected from surveys and contests to improve our service and to notify and contact winners of various contests. From time to time, a contest may ask users to provide content, such as recipes or tips that make the most of their product, which may be provided to the public.

Third Party Websites
We do not control the information collection and distribution policies on Internet domains other than this Site. When you are on this Site, you may be directed to other sites that are beyond our control. For example, if you "click" on a link on this Site, the "click" may take you off of this Site. These other sites may independently collect data, solicit personal information, or send their own cookies to you. We are not responsible for any use of the information including click-stream data that you may create when using such third party sites.

Updating or Removing User Information
You may choose to correct or update the PII you have submitted to us online by emailing us at pinemountainbrandsinfo@jardenhomebrands.com or online through the "My Account" page. You may also remove your PII from your "My Accounts" page by editing that page. If you request to have your PII removed from your "My Account" page, we will remove it from its active database, though it may remain stored indefinitely in our back-up media and archival records.

Opt-Out
We do not disclose an individual customer's PII to third parties for third-party direct marketing purposes if that individual has submitted a request not to have his or her PII shared for this purpose. If you would like to opt out of having your PII shared with third parties for third-party direct marketing purposes, you may submit your opt-out request by email at pinemountainbrandsinfo@jardenhomebrands.com or by U.S. mail at Jarden Home Brands, Consumer Affairs, 14611 West Commerce Road, P.O. Box 529, Daleville, IN 47334. In addition, we also allow you to decide whether you want to receive promotional email from us. If you do not wish to receive promotional email messages from us, please change your setting on the "My Account" page or submit your request by email at pinemountainbrandsinfo@jardenhomebrands.com

Offline v. Online Practices
This Policy applies solely to our collection; use and disclosure of PII obtained online through this Site, and does not apply to any of our practices conducted offline.

Changes to This Privacy Policy
This Privacy Policy may change from time to time. If we make any substantive changes to this Privacy Policy, we will notify users by posting the updated Privacy Policy on this Site. Please periodically review this page to ensure your familiarity with the current version of this Privacy Policy. Your use of this Site after the changes have been adopted constitutes your agreement with the revised Privacy Policy specifically with regard to PII collected from you in the past and in the future.

Security
We have implemented security measures to protect against the loss, misuse and alteration of the PII under our control. Although we make good faith efforts to store PII collected by this Site in a secure operating environment, we cannot guarantee complete security. PII held by us will be maintained for a length of time appropriate to our business needs.

Use by Minors Prohibited
This Site is designed for users over the age of 18.  We comply with the Children's Online Privacy Protection Act and will not knowingly collect PII from anyone under the age of 13.

Contacting Us
If you have any questions about this Privacy Policy, our practices, or your experience with Pinemountain.com, please contact us at the postal address, phone number or email address listed below.

Inquiry and Emails
Jarden Home Brands is dedicated to offering the finest quality products and the best customer service. If we can be of any assistance, please contact us at:

Jarden Home Brands
Consumer Affairs
P.O. Box 529
Daleville, IN 47334

Phone:
1-877-402-5185
Fax: 1-877-392-2575
Email:
pinemountainbrandsinfo@jardenhomebrands.com