FAQ

Answers to Your Burning Questions

We want you to enjoy your fire in comfort and safety, so we’ve compiled answers to the most frequently asked questions about our products.  Simply click on the Question Categories below.

 

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Miscellaneous

 

 

 

Who invented Java-Log® Firelogs?
Rod Sprules, a mechanical engineer with extensive experience in product development and manufacturing systems. He is a resident of Ottawa. Read the Java-Log story.

 

 


What are the ingredients in Pine Mountain® and Java-Log® firelogs?
Please contact our Consumer Affairs department for a copy of the corresponding Material Safety Data Sheet or to answer questions.

 


What gives Pine Mountain® and Java-Log® Firelogs their crackling sound?
Our firelogs use an all-natural, food-safe, and patent-protected ingredient designed to burn safely in your fireplace while providing a soothing, traditional wood fire sound.

 


Will I still be able to burn Pine Mountain® and Java-Log® Firelogs if they accidentally get wet?
Yes. Simply let them dry out for 48 hours before trying to use them.

 

 


Where do the coffee grounds used in Java-Log® Firelogs come from?
The majority of the spent coffee grounds come from instant coffee manufacturers. Waste grounds from coffee shops are a secondary source.

 

 

Will Java-Log® Firelogs keep me awake all night from caffeine emissions?
No. They do not emit caffeine when burned, so you’ll sleep as soundly as ever.

Question Categories

Safety
Environment
Miscellaneous
How to Use Our Products

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